Company:
Post Denmark
Founded:
1624
Industry: Postal Service
Noteworthy:Everyday, Post Denmark's employees collect and sort a total of approx. 11 million items of mail for delivery among 5.2 million customers distributed on 2.6 million households.
Post Denmark wanted to collect delivery
data from its 15,000 postal employees to
help it improve business operations. The
company needed a flexible, reliable, and
economical mobile information solution.
The
Challenge:
Post Denmark wanted to improve its tracking performance and enhance
operations with comprehensive customer, delivery and employee data. To achieve this goal, the mobile workforce containing 15.000 postmen/postwomen were to be equipped with smartphones that could send and receive data in real-time and reliably. The messaging middleware which would realize these requirements had to be scalable, high available, standards-based and run on different target devices ranging from rugged handhelds to scanners and smartphones.
The
Solution:
Having realized that the business would benefit significantly from applications that are running on mobile workforce's target devices and communicating with
the enterprise back end systems, Post Denmark decided to have smartphones, which are much more cost effective then rugged handhelds, as target devices for 15000 mobile employees.
The next step was finding a standards based messaging solution that gurantees QoS even over unreliable mobile networks and runs on many different devices which would unify the messaging systems used throughout the company. At this point, Softwired stepped in with its leading mobile middleware solution iBus//Mobile middleware. .NET CF client libraries of iBus//Mobile were used by Post Denmark to develop business applications based on WJMS messaging and enabled them to focus on the application level. On the server part a cluster of iBus//Mobile Gateways were deployed which fulfilled the scalability and high-availability requirements.
In a nutshell, iBus//Mobile provided
the messaging backbone between the JEE
application servers and the target devices including smartphones, handhelds and scanners. Here are some important
feature aspects of the product that were critical to its selection
for this project: